If your dog loves adventure, you're in the right place!
The Summit Collar is designed for dogs who love to get dirty and put their gear to the test. Your new collar is waterproof, dirt and odor resistant, adjustable and smooth like butter. It comes with a metal cobra-style buckle perfect for dogs who need a little more stability.
Small: 3/4" x 10-16"
Medium: 1" x 13-20"
Large: 1.5" x 14-20"
X-Large: 1.5" x 16-26"
Please be aware that even the most durable of collars still require maintenance. We recommend rinsing your collar after each adventure in warm water to remove any dirt, sand or salt that may impact the longevity of your hardware. If you do choose to wear your collar in salt water, be sure to rinse it immediately after use to prevent salt-erosion.
Returns & Exchanges
RETURN AND EXCHANGE FORM : DOWNLOAD AND PRINT HERE
We will honor returns or exchanges within 30 days of the delivery date of your order. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. If Pacific Hound needs to remove dog hair from the product, the customer will be subject to a 20% restocking fee which will be deducted upon time of receipt. To request a return or exchange, please fill out the form listed above and return with your items to the address listed on the form. The customer is responsible for all return shipping costs. We do not refund shipping costs upon receiving your return.
Refunds
You will be notified by email once we have received your returned item.
If you receive a damaged product, please reach out to our team at info@pacifichound.com and we will provide a return shipping label.
In the case that you receive an incorrect product, Pacific Hound will gladly provide a return shipping label. We do not offer shipping refunds of any kind for size exchanges.
If the item(s) are approved for a return, your refund will be processed, and a credit will be applied to your original payment method within 7 days.
Lost/Stolen Products
Pacific Hound is not responsible for any lost or stolen packages UNLESS the customer has purchased package protection upon checking out. With Package Protection, all orders will either be re-shipped or refunded upon the customer's request.
